🚚 SHIPPING POLICY — NeuroVisionCare
NeuroVisionCare is committed to delivering high-quality eye and brain wellness supplements efficiently while ensuring product safety during transit. Orders are typically processed within 1–3 business days after payment confirmation. Processing times may vary during holidays, promotional periods, or times of high order volume, but we make every effort to ship orders as quickly as possible.
Once an order has been shipped, customers will receive tracking information to monitor delivery progress. Tracking updates may take up to 24 hours to appear, depending on the shipping carrier’s system. Delivery times within the United States generally range from 3–7 business days, although delays may occur due to weather conditions, carrier operations, or other factors beyond our control.
All shipping timelines provided on our website are estimates and not guarantees. Once a package is handed over to the shipping carrier, responsibility for delivery lies with the carrier. NeuroVisionCare is not responsible for delays, losses, or disruptions caused by shipping providers.
Customers are responsible for providing accurate shipping information at checkout. Orders shipped to incorrect or incomplete addresses due to customer error cannot be refunded or replaced. If a shipment arrives damaged or incomplete, customers should contact us promptly with clear photos so we can review the issue and assist with a resolution.
Shipping costs are calculated at checkout based on order size and destination. Any applicable shipping offers or promotions will be clearly displayed on the website at the time of purchase.
Address:
5267 Barker Cypress Rd, Suite 12, Houston, TX 77084, United States
Email:
📧 help.neurovisioncare@outlook.com